Privacy Policy

At 9ja African Shop, we value the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect:

  • Personal Information: When you place an order or create an account with us, we may collect personal information such as your name, email address, shipping address, phone number, and payment details.
  • Transaction Information: We may collect information related to your transactions with us, including the products you purchase, payment method, and order history.
  • Device Information: We automatically collect certain information about your device, including your IP address, browser type, operating system, and device identifiers.
  • Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze website usage, and personalize content and ads.

How We Use Your Information:

  • To process and fulfill your orders, including payment processing, shipping, and delivery.
  • To communicate with you about your orders, account updates, and promotional offers.
  • To improve our website, products, and services based on your feedback and usage patterns.
  • To prevent fraudulent activities, protect against unauthorized access, and ensure the security of our website and users.

Information Sharing and Disclosure:

  • We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and delivering products.
  • We may disclose your information when required by law or in response to legal requests, such as court orders or subpoenas.
  • We may share aggregated and anonymized information with third parties for marketing, advertising, or analytical purposes.

Your Choices and Rights:

  • You have the right to access, update, or delete your personal information. You can manage your account settings and preferences by logging into your account on our website.
  • You can choose to opt out of receiving promotional emails or marketing communications from us by following the instructions provided in the emails or contacting us directly.
  • You can disable cookies or adjust your browser settings to block or delete cookies. However, please note that disabling cookies may affect the functionality of our website.

Data Retention:

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. We will securely delete or anonymize your information once it is no longer needed.

Updates to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or sending you a notification.

Contact Us:

If you have any questions, concerns, or feedback about this Privacy Policy or our privacy practices, please contact us at [email address]. We are committed to protecting your privacy and will respond to your inquiries promptly.

This Privacy Policy was last updated on 27.02.2024.